FAQs Page

What are the delivery charges for orders from the Online Shop?
We have brought delivery to a flat rate of $50 worldwide as to facilitate the process of purchase

Which payment methods are accepted in the Online Shop?
We accept PayPal,Cash app, Google-pay, Bitcoin and Alt-coins, Wire transfer,bank deposits and Zelle !!
How long will delivery take?

Delivery takes 3 days from order date.

Note: We do not process orders during the weekends

Is my money safe?
We have a full money guarantee in place. This is in case , your package doesn’t get delivered or bad quality… We make sure the client gets to choose from either getting a refund or another package sent out

How secure is shopping in the Online Shop? Is my data protected?
We have the safest payment methods, chosen to prioritize discreetness over any other thing. Your data is safe and secured with us
What exactly happens after ordering?
We immediately begin processing your order once your payment is made and confirmed.

Do you Ship to my country?
Yes, we do safe and secured delivery world wide

Do you ship orders in discreet packaging?
We currently ship all orders in discreet packaging with no logos or labels of affiliation.

Do the items i purchased from your website include warranty?
We currently offer a 30-day after sales limited warranty for all manufacturer defective items purchased from our website, with some restrictions*. The warranty period will begin once the package has been delivered in correspondence to the order’s tracking history. Once the item has been in the hands of the customer after the warranty period, the item(s) will be no longer eligible for a refund/replacement.

What is the process if my product is found to be defective?
If you receive a defective product from our website, please notify us within our 30-day after sales warranty period and we will be sure to assist you in the returns process. Prior to contacting us please ensure to include the following items in your email for a speedy process:
Order number Images / Video of the defective item, clearly showing the issue at hand A detailed description of the issue you are facing with the product Please note that all minor scratches, cosmetic issues, and discoloration are considered normal wear and tear, which are not covered by our warranty.

Can I return items on my entire order back?
Orders placed online with stoner420dispensary have a 14 Day Return Policy. We gladly accepts returns of unopened, unused, undamaged, or defective items purchased on our website for a refund or exchange within 14 days of original purchase. Please email us if you have any questions and the more details you are able to provide, the faster the situation can be handle.
My order was shipped to the wrong address, what happened?
If you have confirmed that the shipping address listed on your order is invalid/incorrect, you may contact Fed Ex or USPS to arrange mail-forwarding, or to arrange pick-up at your local post office. Alternatively, if the order’s tracking history shows that the courier returned your package to the original sender, we will be able to make the necessary adjustments to your order once it is received back at our facility. Please contact us regarding the matter with your updated shipping address and we will have it on file to update your shipping address.